This local Scottish City Council serves a population of over 200,000 and runs services including housing, transport, planning, schools, social care and health.
The Council implemented AP Forensics® to bolster their preventative controls and increase visibility into their transactions to uncover fraud and payment risks. They continue to derive real, bottom-line value from the software through constant monitoring of payments. The Council has been able to manage the audit process more efficiently in-house, freeing up time to fine-tune other department processes.
The AP team processed over 225,000 invoices every year from thousands of suppliers. Although the Council had a centralised procurement team with a well-defined corporate procurement procedure, a high number of orders were being placed that circumvented this system. In addition, Council staff were not always diligent with goods receipting orders or authorising invoices, which led to downstream difficulties for the AP team, such as mismatched invoices that delayed payments to suppliers.
Implementing AP Forensics allowed the Council to take control of its organisational spend and laid the foundations for developing a strong AP function. The AP team also began using the Master Supplier Module to audit their file of 60,000 records and streamline and maintain a more accurate Master Supplier File. The depth of detection and management functionality allowed the AP team to monitor invoices and master supplier files more closely and comply with both internal and external finance regulations and policies.